02 · RETURNS
Personal-care products
For hygiene and safety, we do not accept exchanges or change-of-mind returns. If an item arrives damaged, incorrect or defective, email info@skafe.ca promptly with the order email, receipt number and clear photos. Eligibility is reviewed before a return is authorized. Please contact us and wait for authorization before sending any items. We will provide return shipping instructions privately when your return is authorized. Our business address is MNSSoft Inc., 465 Shaw St, Toronto, ON M6J 1P3, Canada.
03 · PRIVACY
Privacy and analytics
Stripe processes payment details on its secure checkout. Skafe Canada receives the customer, contact, shipping and order information needed to fulfil and support the purchase. Card numbers are not stored by this website.
Customer profiles are optional. When you create one, Skafe Canada securely stores your email, protected password record, saved contact and Canadian shipping details, and purchase history so you can manage and reorder products. Guest checkout remains available.
We use Google Analytics to understand website visits, browsing activity and completed purchases. Google Analytics uses cookies and collects information about your browser, device and interactions with this website. Purchase analytics includes product details, amounts and a transaction identifier; our purchase event does not include your name, email or shipping address. Google signals and advertising personalization are disabled in our Analytics configuration.
You can control cookies through your browser settings. The website also uses browser storage to remember your cart and help prevent duplicate purchase reporting. For privacy questions, email info@skafe.ca.
04 · TERMS
Product, pricing and tax
Prices are in Canadian dollars before applicable GST/HST. Stripe calculates tax from the Canadian shipping address and shows it before payment. Product availability is confirmed at checkout. Read all package directions, ingredient lists and warnings before use. Product names shown from supplied packaging do not represent medical or therapeutic claims.
Questions? Contact us →